Carlo’s diverse business experience has been with leading companies across FMCG, pharmaceutical, chemical, logistics, banking and government. Roles include sales & marketing, HR, and general management. He has also consulted and coached executives and held board appointments. Strategic business and organisation development are strong interests.
He places great emphasis on the customer, team relationships, performance achievement and leadership. He has always coached leaders to challenge the status quo, think in practical ways, develop in-house talent, and to be a catalyst for opportunity and ideas in the organisation.
Carlo has had leadership roles in the UK, Hong Kong and Australia.
If you do all the things well that we’ve outlined in our brief discussion, then you will achieve profitable outcomes.
What are the entry point for strategic planning? What is the relationship between understanding the customer needs, the relationship with the client and the internal structure of the organization.
Does it really matter whether you choose to be a high service level and a low-cost?
Communication within the organization. It could be a range of things. Anything that happens in relation to the company's business, whether it relates to the customer or otherwise should be really communicated through the organisation in a timely manner.